Terms & Conditions

• Cats must arrive in a suitable and secure container.
• For the safety of the staff and your pet, Feline Groovy requires that you disclose when booking if your cat exhibits any difficult or aggressive behaviour. We must ensure staff and pets are protected against injury.
• For health and safety – All cats will have nails cut before grooming.
• No liability will be accepted by Feline Groovy for injury caused by the difficult or aggressive behaviour of your pet.
• No liability will be accepted by Feline Groovy when any health problem is uncovered or aggravated by any part of the grooming process. We will endeavour to notify you of anything we uncover during the grooming.
• An additional cost will be incurred for any cats that require knots / matted coat removal.  This incurs additional costs because it is a time-consuming process requiring expertise so as not to injure your cat, it also dulls equipment. Any additional products used in knot removal will be charged.
• Flea infestation  incurs an additional cost, as we have to fumigate the whole salon to prevent fleas from settling or spreading.
• The minimum charge for a cat grooming appointment is £55.
• All prices quoted are an estimate and can be subject to change depending on the circumstances.
• Please do not feed your cat within 2 hours before your appointment.
• All clients must use the portal or fill out, sign and date a record card and agree to the disclaimer.
• Please read the Privacy Policy below, which outlines our GDPR (Data Protection) policy.
• We reserve the right to take and use pictures of your pet for social media, advertising and education. If you do not wish pictures of your pet to be used for these purposes, you must notify us at the time of your appointment.
• We are only able to groom a certain number of cats per day due to being a time-consuming process. For health and safety reasons, we always have two people present for cat grooming.

Website Disclaimer

The information contained in this website is for general information purposes only. The information is provided by Feline Groovy and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage including, without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Through this website you are able to link to other websites which are not under the control of Feline Groovy. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Every effort is made to keep the website up and running smoothly. However, Feline Groovy takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.